Pettit, now helping to lead his third state IT organization, said he's looking forward to discovering how technologies like AI and blockchain can improve citizen services.

The state's Office of Information Technology has delayed addressing audit recommendations related to major systems implementations twice in the last four years.

Colorado joins a growing list of states experimenting with digital identity. But law enforcement can still ask for a physical card.

From blockchain to firewall migration, the state’s top technology official is managing a lot. Here are her top three “wildly important goals.”

The Colorado Digital Service will be modeled on the U.S. Digital Service, with "digital service experts" hired for short-term stints with the state government, Gov. Jared Polis said.

State officials say cybersecurity, fraud detection and other digital services are primed to benefit most from advances in artificial intelligence.

State chief information officer Theresa Szczurek says the state’s doing a lot with CRM, but also prioritizing and taking on tasks one at a time.

The two states are part of a national increase in data-driven decision making within state governments observed by Results for America's 2019 survey.

McCurdy said the last five years of technology in Colorado has been a story of progress and successful projects where the state had previously struggled.