Pokey Harris, excecutive director of the North Carolina 911 Board, says the redundancy built into the state's next-generation 911 system helped the state withstand outages during a…

Mayor Eric Adams' office claims a new system makes the New York City schools in first the United States to have direct 911 integration.

Keith’s Law expanded a database in Ohio, providing emergency responders with additional information that could be helpful when responding to people with disabilities.

The intermittent statewide 911 outage Pennsylvania experienced this month was not caused by a cyberattack, officials said.

Ohio plans to expand coverage and connect all public safety answering points to improve 911 calls are properly routed.

A growing wave of outages and cyberattacks is punishing the nation's aged and underfunded emergency communications systems.

Vermont's Public Safety Communications Task Force says the state needs to make numerous upgrades to its emergency communications systems.

Two counties in Ohio have fully migrated to next-generation 911, as the state looks ahead toward a statewide embrace of the technology.

Officials in Oakland, California, said 911 call answering times improved by 25%, but they still lag behind the state standard.

At the demand of county or state 911 authorities, service providers will be required to complete upgrades to next-generation 911 infrastructure.