Explore common challenges agencies face when adopting AI and learn practical steps to plan, pilot and scale initiatives more successfully across government.

How SNAP agencies can reduce payment errors, strengthen eligibility oversight and protect federal funding through earlier detection and proactive monitoring strategies.

Agencies are rethinking how technology, culture and service design work together to close the gap between back-end systems and front-line constituent experiences.

As digital defenses strengthen, fraudsters are pivoting to the phone channel, requiring agencies to shift from warning constituents about scams to providing verified identity signals

As states brace for reduced federal cybersecurity support, a new report argues that state CFOs and CISOs need to rethink how they calculate their return on cybersecurity…

Virginia CIO Bob Osmond and Kyndryl’s Anita Mikus explain how enterprise IT modernization, cloud platforms and trusted integration partners are helping states streamline operations and deliver better…

Arizona Department of Health Services’ Susan Robinson and Slalom’s Andrea Danes detail how modern platforms, skilled teams and strategic partnerships are reshaping public health delivery.

Illinois CIO Brandon Ragle and Rackspace’s Jeff Martinez discuss how states can modernize legacy systems while delivering faster, more resilient digital services for residents.

World Wide Technology CTO for Government John Evans shares how AWS and systems integrators are helping agencies shed technical debt, improve resiliency and deliver more efficient services.

Cognizant’s Paul Godwin explains how agencies can overcome legacy IT challenges and deliver more efficient, citizen-centered services through modern cloud platforms and specialized systems integrators.