States brace for big shifts in Medicaid eligibility rules
TransUnion experts say states must modernize identity verification, fraud prevention and data sharing to meet new federal Medicaid requirements.
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Why cloud partnerships matter for public sector modernization
Rackspace’s Jeff Martinez explains how pairing cloud innovation with deep public-sector expertise helps agencies deliver secure, efficient constituent services.
State CIOs balance innovation and risk as IT modernization accelerates
Experts from NTT DATA discuss how cybersecurity, AI governance and cloud adoption are reshaping how states deliver secure and connected digital services.
Identity insights are critical in preventing provider enrollment fraud for government programs
A holistic approach to identity is essential to protect the nation’s health assistance programs from criminal networks and costly mistakes.
Why hackers are targeting agency help desks and key employees to bypass cyber defenses
A new report describes how social engineering and targeted impersonation are making traditional security strategies obsolete — and the steps state and local agencies should take to…
Why the phone still matters: Modernizing government call centers
A new report shows how federal and state agencies can secure the phone channel to better serve, verify and protect the public.
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Government agencies turn to advanced tech to archive encrypted communications
Smarsh executive Lanika Mamac discusses the technology required to capture and archive official communications across multiple messaging platforms.
How integrated payments are optimizing government services
Boston CIO Santi Garces and PayIt President Tom Nieto reveal how unifying fragmented payment and account management systems can improve constituent satisfaction and drive operational efficiency for…
Why it’s time to rethink how state and local governments store their data
Cost savings, resiliency and AI readiness: A former state CIO makes the case for modernizing data infrastructure by shifting to a Storage-as-a-Service model.
Identity’s expanding and intricate role in enhancing the new administration’s government operations and public service
Understanding the power and potential of identity is critical to helping agencies strengthen efficiency and security, build constituent trust, and enhance public policy outcomes.