AI presents ‘massive opportunity’ says Connecticut CIO
Connecticut Chief Information Officer thinks artificial intelligence is generating “a lot of fear” but that it also presents a “massive opportunity” for state governments.
This video interview was recorded at the National Association of State Chief Information Officers midyear conference in Philadelphia on April 27 and April 28, 2026.
How agencies are closing the gap between systems and service
Agencies are rethinking how technology, culture and service design work together to close the gap between back-end systems and front-line constituent experiences.
