Artificial intelligence (AI) and machine learning (ML) are making increasing headway in helping state, county and local governments improve citizen services.
In this executive video panel, Aaron Judy, Chief of Innovation and AI at Maricopa County Clerk of the Superior Court, and Howard Lock, AI and Machine Learning Business Development at Hewlett Packard Enterprise (HPE), discuss the practical examples of how AI/ML are being put to work to speed up the work that supports public service.
Judy describes how Maricopa County Superior Court is beginning to apply AI to its document processing workloads to remove the need for humans to scan, sort and barcode documents. Among other plans: “Instead of going to our website and chatting, you [will be able to] actually call and speak naturally to our virtual assistants,” he says in the video.
Lock highlights broader applications of AI at state, county and local government levels,
“AI is quite prevalent — combined with the Internet of Things, it can be very powerful for driving Smart City solutions that make the lives of citizens far more enhanced, far easier. They can provide very enhanced capabilities for public safety,” he adds.
Both executives advise public sector leaders on key considerations in adopting AI/ML into their government operations.
Hear more stories on how leaders are advancing AI and ML in the public sector.
This video panel discussion was produced by Scoop News Group and StateScoop and underwritten by HPE and NVIDIA.