Next-generation 911 gets $109 million boost
Funding authorized in 2012 is now being dispensed to 34 states and territories. But a full nationwide upgrade could require more than $12 billion.
911 call centers get a map to look up other call centers
It's a visual upgrade to a decades-old database that also comes with hooks for modern applications to share data that helps smooth emergency response.
South Carolina experiment adds social media to 911 response
And it works best when the data is curated before it reaches a first responder.
FCC announces plan for new direct-to-911, location-sharing rules
The Federal Communications Commission says it will bundle its implementation of Kari’s Law and part of RAY BAUM’S Act, both enacted earlier this year.
Alaska enacts law aimed at improving 911 call location accuracy in large facilities
Legislation signed by Gov. Bill Walker could require multi-line phone operators to upgrade their emergency location-tracking capabilities starting next year.
Text-to-911 now available across Iowa
The state is close to its goal of 100 percent availability of the service across all counties.
Minnesota's only suicide hotline is in danger of closing
The state needs roughly million in additional funding annually to keep its call center open.
Delaware launches text-to-911 service
Yet another state has started upgrading emergency communications systems in preparation for the next generation of 911.
After Harvey, Houston telehealth program helped city ration emergency services
Using video conferencing, public safety workers can help people in emergencies figure out whether they need an ambulance or just a taxi.