Emergency management officials in Utah County, Utah, said they're using a new suite of tools that allow handling of video, audio and other media.

Advocates for the next generation of 911 technologies said the lack of federal funding source could generate inequity of critical services.

Non-emergency callers to Dallas' 911 system are now asked to hang up and find a computer.

The 911 Emergency Services Department of Presidio County, Texas, is testing AI-enabled live audio translation for emergency calls.

Lawmakers introduced legislation that would provide a standalone funding mechanism for the nation's upgrade to next-generation 911.

The Federal Communications Commission created new rules standardizing how network service providers report outages affecting 911 centers.

Pennsylvania signed Mission Critical Partners to upgrade to a 911 system that will one day handle text, photos and video.

Verizon said it will next year begin working with cities around the U.S. to deploy location-based routing for emergency calls.

New York Gov. Kathy Hochul released $62.5 million in funding for counties seeking to upgrade their outdated emergency communications tech.

A new standard for sharing 911 data is an essential step as the nation moves to a IP-based systems, officials said.