The intermittent statewide 911 outage Pennsylvania experienced this month was not caused by a cyberattack, officials said.

Ohio plans to expand coverage and connect all public safety answering points to improve 911 calls are properly routed.

A growing wave of outages and cyberattacks is punishing the nation's aged and underfunded emergency communications systems.

Vermont's Public Safety Communications Task Force says the state needs to make numerous upgrades to its emergency communications systems.

Two counties in Ohio have fully migrated to next-generation 911, as the state looks ahead toward a statewide embrace of the technology.

Officials in Oakland, California, said 911 call answering times improved by 25%, but they still lag behind the state standard.

At the demand of county or state 911 authorities, service providers will be required to complete upgrades to next-generation 911 infrastructure.

The Orleans Parish Communication District is testing a new tool designed to reduce the number of calls human call takers must field.

An investigation into Tuesday's two-hour 911 outage in Massachusetts found it was caused by public safety's firewall software.

To continue delivering emergency services to the growing populace of Aurora, Colorado, public safety officials purchased new AI-powered tools to translate foreign languages and generate analytics reports.