Reimagining the Back Office
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State
City
- Oakland, Calif., boosted 911 call response times, but still lags behind state standard
- Nashville, Tenn., city council votes against police surveillance expansion
- MTA approves congestion pricing plan, with vehicle detection technology
- Los Angeles selects software vendor for new digital permitting, licensing system
Modernization
- Without steady funding, public health agencies slow to upgrade old tech, report shows
- Maryland hires Francesca Ioffreda as new chief innovation officer
- California DMV partners with biometric identity company for mobile driver's license program
- State workforces in the "zero to one phase" with AI, officials say