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Budget constraints and rising constituent expectations are accelerating a pragmatic new era of modernization, according to insights shared by NTT DATA’s Beth Howen.

A holistic approach to identity is essential to protect the nation’s health assistance programs from criminal networks and costly mistakes.

Rackspace’s Jeff Martinez explains how pairing cloud innovation with deep public-sector expertise helps agencies deliver secure, efficient constituent services.

TransUnion experts say states must modernize identity verification, fraud prevention and data sharing to meet new federal Medicaid requirements.

A new report describes how social engineering and targeted impersonation are making traditional security strategies obsolete — and the steps state and local agencies should take to confront the new age of human hacking.