Pandemic put states' digital modernization efforts in the spotlight
CIOs' aspirations to improve government services and automate workflows are suddenly being tested by a global health crisis few were prepared to face.
Identity management ‘foundational’ for service delivery, Washington CIO says
Residents don’t want to juggle various identities and hop around government websites online, says state CIO Jim Weaver.
‘10 percent’ of Nebraska IT’s workforce is new graduates
State CIO Ed Toner says his key to keeping the state’s technology workforce fresh has been strong partnerships with local colleges.
North Carolina municipalities get state’s help on ransomware protection
State CIO Eric Boyette says North Carolina’s cybersecurity resources are being deployed to aid local governments where they’re needed most.
‘Intentionality’ key to service delivery in Minnesota, CIO says
Minnesota CIO Tarek Tomes says his secret to effective service delivery is in deliberate planning and adjustment in service of a greater mission.
Pennsylvania CIO 'excited' about single sign-on expansion
Pennsylvania is connecting a growing number of applications to its Keystone Login function in service of its citizens, CIO John MacMillan said.
Montana considering new phase of IT consolidation, CIO says
State CIO Tim Bottenfield said infrastructure consolidation is complete and now officials are now looking at applications and people.
Missouri CIO says creativity is needed to address workforce challenges
With not enough funding for new positions or training to keep up with technological changes, state CIO Mike Cheles encourages new tactics.
Arkansas and Oklahoma are sharing data centers for improved disaster recovery
The two states have entered a unique resource-sharing partnership that their CIOs say is providing immense value.