New survey results released by NASCIO this week show that the CIO's emergence primarily as a business partner has expansive implications for states.

State CIO James Collins said he places customer engagement officials in each partner agency to improve how they work together.

State CIO David Cagigal says of all the things his state does to prepare for attacks and build its workforce, responding to intrusions is the most difficult.

State projects to map schools and track sexual assault kits were honored alongside three top state technology officials.

Stephanie Dedmon told NASCIO's 2019 conference that her staff needs to focus on customer needs, not just the tech.

State officials say cybersecurity, fraud detection and other digital services are primed to benefit most from advances in artificial intelligence.

Upgrading to a modern CRM solution will bring mobility, analytics and standardization across agencies, says state CIO John Quinn.

State CIO Ed Toner says partnerships with local community colleges have eliminated his office’s workforce problems.

The Lone Star State was the latest respond to a ransomware attack by making it a statewide emergency.