While 2020 presented many challenges, state governments will face new ones in the coming year, two leaders from NASCIO said.

State technology and procurement officials say they're making headway resolving one of the most costly impediments to efficiency and innovation in government.

Social media is still relatively new, so it was a pleasant surprise to Meredith Ward, senior policy Advisor at the National Association of State Chief Information Officers, that at least 31 states have social media participation policies in place.