What state CIOs need to get right as AI moves to the top of the agenda
Technology leaders say successful AI adoption will depend less on flashy pilots and more on reusable infrastructure, disciplined governance and data that can be trusted.
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How Tennessee is using cloud and AI to modernize state services
Tennessee CIO Kristin Darby and WWT’s John Evans explain how cloud, data and AI can help agencies improve systems and constituent services.
How to fix the government’s phone trust gap
As digital defenses strengthen, fraudsters are pivoting to the phone channel, requiring agencies to shift from warning constituents about scams to providing verified identity signals
How integrated payments are optimizing government services
Boston CIO Santi Garces and PayIt President Tom Nieto reveal how unifying fragmented payment and account management systems can improve constituent satisfaction and drive operational efficiency for…