business relationship management (BRM)

CIOs' pandemic shifts will benefit states, New Hampshire IT chief says

by • 7 months ago

Denis Goulet said that the elevated profiles CIOs took on because of COVID-19 will be a "good thing for states."

New NASCIO brief explores evolution of 'broker' role

by • 11 months ago

As CIOs' offices mature, NASCIO recommends embracing the practice of business relationship management, which blends the roles of customer and vendor management.