Communication key for Utah IT, says CIO

Utah Chief Information Officer Alan Fuller says on StateScoop’s Priorities Podcast that meeting with agencies to develop IT strategic plans specific to their needs has been an illuminating project that’s helping him better understand their challenges. “Just having the conversations has been really useful. And in some cases, you know, we weren’t fully in alignment, or we didn’t realize exactly where their pain points were,” Fuller says. Among Utah’s top projects in 2024 are a new design system, making improvements to customer experience, a new identity and access management platform and a new citizen services portal.

Top stories:

Enterprise architecture is the sleeper trend in NASCIO’s annual CIO survey

As CISO roles expand, so should cyber budgets, says NASCIO 2024 cybersecurity report

State AI projects like ‘building a plane in flight,’ CIOs say

StateScoop’s Priorities Podcast is available every Wednesday.

If you want to hear more of the latest across the state and local government technology community, subscribe to the Priorities Podcast on Apple Podcasts, Google Podcasts, Soundcloud and Spotify.