• Priorities Podcast

How state government’s digital services are evolving in 2024

Alongside concerns of cyberattacks and a growing interest in generative artificial intelligence, efforts to improve digital services are retaining status in the offices of state chief information officers. On this week’s Priorities podcast, Ohio CIO Katrina Flory and New Hampshire CIO Denis Goulet share how their digital services efforts are maturing in 2024. Speaking last spring from the National Association of State Chief Information Officers midyear conference in National Harbor, Maryland, Flory says the state’s InnovateOhio platform is continually improving how it connects residents to government services, while providing agencies with better data. Goulet shares how New Hampshire’s multiyear effort to retool its online services started with evangelizing state agencies that were initially reluctant to participate.

StateScoop’s Priorities podcast is available every Thursday. Listen more here.

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Priorities Podcast


Each week, the Priorities Podcast will take you through the latest in state and local government technology news and analysis. The program will explore trending stories throughout the week, as well as feature conversations with top executives across government and industry on things like modernization, emerging technology and digital services.

Hosted by Jake Williams

Jake Williams is the vice president of content and community for StateScoop and EdScoop. He's spent nearly a decade in the government IT market, covering the ins and outs of state and local government, as well as higher education. He started his journalism career in his native Pennsylvania and has also worked as a reporter for Campaigns & Elections magazine.