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08/08/2022
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WorkScoop

Denver death leads to 911 change

Verizon announced last week that it will work with cities across the U.S. to provide location-based routing for 911 calls, following the death of a woman in Denver who died July 15 while waiting for a response after being shot. Some claimed a slower response was caused by the fact that Verizon routed 911 calls about her shooting to the neighboring city of Aurora, not Denver. The carrier said it will begin working with Denver and other cities to roll out GPS-based call routing for emergency calls. Colin Wood reports.


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Houston puts its checkbook online

Officials in Houston this week completed the first phase of a new program intended to give the public a better look into the city’s finances, Mayor Sylvester Turner’s office said. The Open Finance Initiative, which was announced last year, aims to make the city’s budget, checkbook and payroll more accessible to the public through searchable datasets and data visualizations created with Microsoft’s Power BI platform. The first phase of the project covers the city’s annual revenue and expenditure dating back to 2018. Lindsay McKenzie has more.


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A three-stage approach to digitizing documents and workflows

While the 21st Century Integrated Digital Experience Act (IDEA) shifted how federal agencies engage with citizens digitally, the pandemic created a new urgency for government services to not only be digital, but accessible, inclusive, user-centric and mobile-friendly. A new report proposes a three-stage approach to digitizing documents and workflows that can help agency leaders build upon their existing digital modernization strategies. Read more in the report.


Denver uses data to raise air quality awareness in schools

Denver has a problem: Rising temperatures, wildfires and increasing emissions from traffic and industry are impacting air quality, resulting in higher-than-average rates of asthma for children. To tackle this, the city is using data to increase awareness of air pollution in schools and drive behavior change through its "Love My Air" program, which has enabled the city to install air sensors at dozens of public schools and build an app that allows families to track air quality data in real-time. Lindsay has the story.


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