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05/04/2022
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WorkScoop

Beating back the burnout

State governments have not been immune from pandemic-era burnout, with more employees considering retirement, other jobs or leaving the workforce entirely, according to a recent survey presented yesterday at NASCIO's midyear conference. CIOs in the room said they’ve responded to workers’ stresses by developing all-new strategies. Texas CIO Amanda Crawford said her managers are now trained to recognize employees experiencing mental-health issues. “That’s not something we previously had to have on the radar,” she said. Benjamin Freed reports.


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Who's keeping track of the apps?

States have a long way to go in modernizing their applications, according to data NASCIO shared yesterday. A preview of a survey to be published this summer showed that 40% of states don’t keep detailed inventories of the software they’re using, even though these catalogs can exceed 1,000 applications. “There’s a fundamental problem with how business services are automated in the United States," Pennsylvania CIO John MacMillan said. Colin Wood has the story.


Code for America boss details new safety-net program

Code for America last month announced it had landed $100 million in new investments to launch a new initiative aimed at helping state governments improve their social-benefit programs. In a recent speech at a TED conference in Vancouver, British Columbia, Code for America CEO Amanda Renteria laid out the new Safety Net Innovation Lab, which she said will develop technology that "respects you from the start." Watch the speech.


SPONSORED BY OKTA

How modern identity platforms can help states blunt fraudulent claims

An estimated $39.2 billion in funds handed over to states through the CARES Act were paid out improperly, according to Department of Labor. Much of that was tied back to fraudulent activities. Modern identify and access management platforms can prevent bad actors from entering state systems — and streamline citizens’ experience — according to a new special report from StateScoop, underwritten by Okta. See the full report.


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