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02/28/2022
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North Carolina appoints interim chief data officer to permanent role

North Carolina officials on Friday announced that Carol Burroughs, who’d been serving as the state’s interim chief data officer, is now the state’s CDO. Burroughs, who’d been serving as interim CDO since last October, was previously the technology department’s director of analytics. She’s also held consulting and data roles for the state’s health and human services department and the Office of the State Controller. Colin Wood has the story.


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Massachusetts plans to stop using facial recognition in identity verification

The Massachusetts Department of Unemployment Assistance last week announced it will discontinue its use of facial recognition in ID.me, a popular identity verification service that’s come under scrutiny in recent weeks. Massachusetts’ unemployment bureau is the first in the country to follow the lead of the IRS, which earlier this month announced it would phase out its use of the software’s facial recognition component. Officials said the state adopted ID.me during the pandemic, when both real and fraudulent claims peaked, and that the facial recognition feature is no longer needed now that claims levels are returning to normal. Colin has more.


City CIOs have a 'new brand' after the pandemic

Over the past several months, tech leaders in San Jose, California, and Orlando, Florida, and elsewhere have been elevated to new positions in city government that they say allow for more opportunities to engage with residents. The trend is largely due to the cross-departmental work that city CIOs performed over the past two years, which has given them a “new brand,” said San Jose Deputy City Manager Rob Lloyd. Ryan Johnston has the details.


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