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05/04/2021
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WorkScoop

Austin CIO drops the "interim" bit

After an eight-month stint as Austin's interim chief information officer, Chris Stewart will assume the position in a permanent capacity starting May 10, he told StateScoop yesterday. When he officially steps into the role next week, Stewart said, he’ll jumpstart the way his agency supports residents with new digital services directly, rather than solely providing internal IT support to the city’s other agencies. “We’ve focused a lot on organizational changes within IT, and how we can better structure ourselves to help support the city and our residents, and I think stepping into this role, I need to look the other way,” he said. Ryan Johnston reports.


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Illinois AG wasn't ready

The office of Illinois Attorney General Kwame Raoul admitted last week that it was the victim of a ransomware attack that included the theft and publication of agency files. The announcement arrived about three weeks after a data breach was first detected, and just a few months after the office was warned of its vulnerabilities in an audit that revealed a culture of lax cybersecurity practices. The audit found that the attorney general’s office “had not implemented adequate internal controls," like regular risk assessments. Benjamin Freed reports.


No more pre-cog

How well a city acquires, processes and responds to community insights can be said to be a measure of its cognitive qualities, Jonathan Reichental writes in his latest column. By embracing digitalization, data and sensors, cities are upping their cognition game and tapping into a superpower that can boost responsiveness and urban innovation. Cognitive cities , he writes, have continuous and frictionless feedback from their residents and systems and use it to inform their policies. Read the rest of the column.


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Using modern authentication controls to mitigate fraud risks

In the rush to support cloud services through the pandemic, state and local agencies are more vulnerable to fraud and security risks. The minute money comes into play instances of fraud go up. The successful distribution of funds during this crisis will depend, in part, on strong identity authentication tools says Okta’s Rob Forbes. He explores identity authentication tools that mitigate fraud risk. Listen to the full discussion.


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