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09/28/2020
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WorkScoop

Another twist in the Tyler hack

Tyler Technologies told the local governments that use its software over the weekend to change the passwords that the company’s technicians use to remotely access clients’ systems, after multiple customers reported detecting “suspicious logins” to their networks following a <a href="https://statescoop.com/tyler-technologies-confirms-cyberattack-ransomware/">ransomware attack last week</a> against the civic tech vendor. While Tyler continues to say the impact of the attack, which was reported last Wednesday, was “directed at our internal corporate network and phone systems,” rather than its customers, the company updated its guidance Saturday following the reports. "We strongly recommend that you reset passwords on your remote network access for Tyler staff," a statement on the company's website reads. Benjamin Freed has more.


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New details emerge on Baltimore's big ransomware attack

The May 2019 ransomware attack against Baltimore that debilitated municipal services for weeks, cost the city government as much as to $18 million and led to the ouster of the city’s chief information officer also included an early attempt by hackers pressuring a victim into paying up by threatening to publish stolen data, according to research published last week by the cybersecurity company CrowdStrike. The city refused to pay, but the message now sticks out as an early example of a step that’s since become typical of ransomware incidents. Ben has the details.


'Data quilting' in Minneapolis

Minneapolis, like almost all big American cities over the past decade, is making an effort to make more evidence-based policy and legislative decisions and earn its title as a true “smart city." Citywide Chief Information Officer Fadi Fadhil's strategy to get there is called "data quilting." “Digital Quilting is an intentional idea that all of our data systems are to connect with each other to make a fabric of information, stitched together by the thread of systems,” Fadhil told StateScoop. “[Policymakers] always lean on IT and say ‘what can technology do?’ And technology goes back and says ‘what do you want?’ But in reality, technology is responsible for showing the city the art of the possible.” Ryan Johnston explains how it works.


Transitional 911's huge attack surface

Members of a federal working group last week warned that the nation's 911 infrastructure has an especially large infrastructure during the transition from traditional to IP-based systems. Brandon Abley, a member of the FCC's Communications Security, Reliability, and Interoperability Council, said some of the threats emerging are unlike anything seen before. “We kind of have the worst of both worlds,” Abley said. “Transitional NG911 systems that are operating today may not support all of the security mechanisms that are expected for end-state NG911. For example, their integration and support for [public key infrastructures]. Attacks that wouldn’t be successful against an end-state NG911 network might be successful against a transitional one just because of the maturity level.” Colin Wood reports.


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