Meet the 2021 Local IT Innovation of the Year winners

City and County officials share innovative projects and lessons they learned as they developed tools to improve service delivery.

StateScoop continues its coverage of the 2021 LocalSmart Awards with interviews of the localities honored for the Local IT Innovation of the Year awards.

City and County officials from around the country shared their projects, how they’re enabling the public to more easily do business with government and some of the lessons they learned along the way.

Reporting by Emily Bamforth and Colin Wood. Responses were edited for length and clarity.