Winners have been announced! See who brought home the awards this year on StateScoop.com
GoldenGov: State Employee of the Year
For the visionary leading government into a new technology landscape with innovative ideas and by inspiring others to get on board.
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Brunson White
Secretary of Information Technology, State of Alabama -
Kristin Russell
Secretary of Technology and CIO, Colorado Governor's Office of Information Technology -
Karen Robinson
CIO and Executive Director, Texas Dept. of Information Resources -
Lori Flanery
Cabinet Secretary, Kentucky Dept. of Finance & Administration -
Tony Encinias
CIO, State of Pennsylavania -
Carlos Ramos
Director & State CIO, California Dept. of Technology -
Sean Vinck
CIO, State of Illinois -
Tim Robyn
CIO, State of Missouri -
Sam Nixon
CIO, Virginia Information Technologies Agency -
Mark Van Orden
CIO and Executive Director of the Dept. of Technology Services, State of Utah -
Sonny Bhagowalia
Chief Advisor for Technology and Cybersecurity, State of Hawaii -
Claire Bailey
Director and CTO, Arkansas Dept. of Information Systems -
James Sills
Secretary and CIO, Delaware Dept. of Technology and Information -
Carolyn Parnell
CIO, MN.IT Services -
Stu Davis
CIO and Assistant Director Dept. of Administrative Services, State of Ohio -
Brenda Decker
CIO, State of Nebraska -
Craig Orgeron
CIO and Executive Director, Dept. of Information Technology Services, State of Mississippi -
Calvin Rhodes
Executive Director and State CIO, Georgia Technology Authority -
Brian Digman
CIO and Director of the Office of Information Technology Services, New York Office of Information Technology Services
Brunson White
Secretary of Information Technology, State of Alabama
The state of Alabama’s Gov. Robert Bentley appointed Brunson White as the state’s first secretary of information technology on April 15, 2013. Previously, White worked for Energen Corporation in Birmingham for 33 years. During that time, he was responsible for approximately $100 million in information technology projects completed on time and within budget. White’s experience with Energen also includes strategic planning and corporate development. He recently retired from Energen as a senior vice president.
Kristin Russell
Secretary of Technology & CIO, Colorado Governor's Office of Information Technology
Kristin D. Russell is a dynamic and innovative executive with more than 20 years of experience in operations leadership, IT and organizational design and development. In February 2011, Russell was appointed by Gov. John Hickenlooper to serve as the state’s secretary of technology and CIO. Russell is responsible for leading the state’s technology economic development effort and promoting Colorado as a headquarters for new and relocating technology companies. She is also responsible for increasing the efficiency of government through the use of shared information and technology. Russell also chairs the Colorado Innovation Network board of advisers. Prior to joining the governor’s office, she was the vice president of global IT service operations at Oracle, where she was responsible for all data centers and computing operations worldwide.
Karen Robinson
CIO & Executive Director, Texas Dept. of Information Resources
Karen W. Robinson serves as executive director for the Texas Department of Information Resources. As chief information officer of Texas, she has statewide authority over information and communications technology planning, procurement and service delivery. Robinson leads an agency that manages information technology for more than 4,400 publicly funded entities and operates the state’s IT security, communications technology services, cooperative contracts, data center services and the award-winning Texas.gov — the official website for Texas. Robinson brings more than 35 years of government and private sector experience to the post. Her expertise is in creating and building high-performing teams. Before joining DIR, Robinson served as director of administration and technology to Gov. Rick Perry.
Lori Flanery
Cabinet Secretary, Kentucky Dept. of Finance & Administration
Lori Flanery serves as Kentucky’s chief financial officer and manager of financial resources, and twice was the commonwealth’s interim CIO. Flanery serves on a multitude of boards and commissions, addressing state investments, affordable housing, student loans, economic development, environmental issues, technology and information services, debt issuance and major transportation infrastructure. Flanery’s commitment to technology is steadfast and can be illustrated through the initiatives and systems implemented under her leadership. After months of planning, Gov. Steve Beshear announced the “Next Generation Kentucky Information Highway” on Jan. 21 during his biennium budget address.
Tony Encinias
CIO, State of Pennsylvania
Tony Encinias was appointed as chief information officer of Pennsylvania by Gov. Tom Corbett in December 2012. As CIO, Encinias is responsible for developing and implementing the commonwealth’s overall IT strategy and he oversees all of the Office for Information Technology’s IT functions and operations. Since 2008 and prior to his appointment, Encinias served as chief technology officer for the commonwealth.
Carlos Ramos
Director & State CIO, California Dept. of Technology
Throughout his career, Carlos Ramos has been a leader on many of California's key technology initiatives. Ramos served as director of the Office of Systems Integration, with a $4.5 billion portfolio of California's largest technology projects. Ramos concurrently held the position of assistant secretary for Health and Human Services and was the agency's senior technology executive. He was the principal technology adviser to the secretary and was responsible for the entire HHS IT portfolio. Ramos helped architect the consolidation of the state's largest data centers and the creation of California's Department of Technology Services.
Sean Vinck
CIO, State of Illinois
As chief information officer for Illinois, Sean Vinck directs the state’s information technology policies and enterprisewide IT governance, and supervises the CIOs of executive branch agencies. He oversees multiple enterprisewide technology initiatives, including an enterprise resource planning system implementation. Previously, Vinck served as Gov. Pat Quinn’s chief of intergovernmental affairs. In addition, Vinck supervised the Illinois Department of Corrections, where he initiated the modernization of the agency’s Offender Tracking System. He holds a bachelor of arts degree., a master of arts degree and a J.D., all from the University of Notre Dame, and is licensed to practice law in Illinois.
Tim Robyn
CIO, State of Missouri
Tim Robyn has been employed by Missouri since 2005. In 2013, he was named chief information officer after serving as acting CIO for a year. From 2009 to 2011, he served as deputy CIO and was responsible for enterprise applications such as the state’s ERP system. He was also responsible for the state’s public-facing websites and led the state’s effort to develop citizen-centric websites and engage citizens through the use of social media. Robyn attended Stanford University on a golf scholarship and graduated with degrees in economics and engineering.
Sam Nixon
CIO, Virginia Information Technologies Agency
Samuel A. Nixon Jr. was appointed CIO of Virginia by Gov. Bob McDonnell. He is Virginia's first CIO to be appointed by the governor under new legislation passed by the 2010 General Assembly. As CIO, he also serves as head of the Virginia Information Technologies Agency and oversees the information technology infrastructure transformation partnership with Northrop Grumman. Prior to his appointment as CIO, Nixon served nine terms beginning in 1994 in the Virginia House of Delegates representing central and northeast Chesterfield County. He served as chair of the House Republican Caucus from 2008 until his appointment as CIO.
Mark Van Orden
CIO & Executive Director of the Dept. of Technology Services, State of Utah
Mark Van Orden was appointed by Gov. Gary Herbert in September 2012 to serve as Utah’s chief information officer and executive director of the Department of Technology Services. As executive director of DTS, Van Orden is responsible for all of the IT activities for the state executive branch agencies. Van Orden has been in the IT industry since 1979 and began working for the state in 1982. He was previously IT director for the Department of Workforce Services, since 2006. Van Orden was the distinguished recipient of the Merrill Baumgardner Award in 2007.
Sonny Bhagowalia
Chief Adviser for Technology and Cybersecurity, State of Hawaii
Prior to being appointed Hawaii’s first chief information officer in July 2011, Bhagowalia served for 11 years as a member of the Senior Executive Service and one year as a senior-level employee of the federal government. He served as deputy associate administrator for the Office of Citizen Services and Innovative Technologies at the General Services Administration in Washington, D.C., supporting five national White House programs for the federal CIO. He previously held two CIO executive leadership roles at the Interior Department and its Bureau of Indian Affairs and Bureau of Indian Education. He also served with the FBI CIO within the Justice Department for seven years as a SES and one year as a SL. In addition to his public sector experience, Bhagowalia served with distinction for more than 14 years at Boeing.
Claire Bailey
Director & CTO, Arkansas Dept. of Information Systems
Claire Bailey is chief technology officer for the state of Arkansas. She has directed the Department of Information Systems’ security program efforts, including the establishment of firewall and related security measures. She has chaired the security special interest group for the National Association of Telecommunications and Technology Professionals Serving State Governments. Bailey is the appointed chair of the Arkansas State Technology Council, serves on the Information Network of Arkansas and Connect Arkansas boards and previously served as co-chair of the Program Committee with the Arkansas InfraGard Chapter, an organization sponsored by the FBI. Bailey plays an active role on the Arkansas Wireless Information Network Steering Committee and holds advisory roles on key councils for education and telemedicine. Bailey’s private sector experience includes working as a senior system analyst at J.B. Hunt Transport in Lowell, Ark., and a systems analyst at Texas Instruments, Inc.
James Sills
Secretary & CIO, Delaware Dept. of Technology and Information
James H. Sills, III has more than 28 years of banking and technology management experience. His background includes a unique combination of executive experience within large-scale banking operations, community banks and government organizations. In January 2009, Sills was appointed by Delaware Gov. Jack Markell as secretary and chief information officer for Delaware, Department of Technology and Information. Sills is responsible for providing strategic direction and management for the executive branch information and communications technology operations. Prior to his appointment, he was founder and president of i9Direct, an employee-eligibility firm based in Wilmington, Del. Before starting his own company in 2007, Sills was executive vice president of MBNA America Bank (now Bank of America), the largest credit card institution in the world.
Carolyn Parnell
CIO, MN.IT Services
Carolyn Parnell was appointed to head the Minnesota Office of Enterprise Technology by Gov. Mark Dayton in February 2011. Parnell serves as Minnesota’s chief information officer, leading OET’s delivery of services that improve government through the effective use of information technology. Parnell has led technology organizations for 25 years, most recently as chief operating officer for information technology services for the Minnesota System of Colleges and Universities, the fifth-largest system of two-and-four year colleges and universities in the country. Additionally, Parnell brings a wealth of experience in information technology management from her time as director of information technology at Minnesota Public Radio/American Public Media, as well as director of networks and data centers at Fidelity National Information Systems and director of networking and telecommunications services at the University of Minnesota.
Stu Davis
CIO & Assistant Director Dept. of Administrative Services, State of Ohio
As state chief information officer, Stu Davis leads, oversees and directs state agency activities related to information technology development and use. As assistant director of DAS, Davis oversees the Office of Information Technology, which delivers statewide information technology and telecommunications services to state government agencies, boards and commissions as well as manages IT procurement, policy and standards development, lifecycle investment planning and privacy and security management.
Brenda Decker
CIO, State of Nebraska
Brenda Decker is a member and/or chair of numerous commissions and councils in Nebraska state government. She holds membership in numerous professional organizations and has national certification as a professional manager from the Institute of Certified Professional Managers. As a member of the National Association of State CIOs, she served as the 2012-2013 president of the organization, as co-chair of the awards committee and the security and privacy committee and as executive board member. In 2012, through Gov. Dave Heineman’s nomination, Federal Communications Commission Chair Julius Genachowski appointed Decker to serve on the FCC technical advisory board for first-responder interoperability.
Craig Orgeron
CIO & Executive Director, Dept. of Information Technology Services, State of Mississippi
Dr. Craig Orgeron has more than 24 years of information technology experience in the private sector and on the federal and state level. Orgeron began his career as a communications computer systems officer in the U.S. Air Force. He has participated in numerous government information technology task forces and committees, such as the Mississippi Broadband Task Force, the Digital Signature Committee, the Electronic Government Task Force and the Governor’s Commission on Digital Government, which led to the implementation of the enterprise electronic government in Mississippi. Orgeron holds a bachelor’s degree in MIS and a master’s degree and doctorate in public policy and administration from Mississippi State University.
Calvin Rhodes
Executive Director & State CIO, Georgia Technology Authority
Calvin Rhodes came to Georgia Technology Authority in January 2011 from Paladin Investments, a private investment company he established and served at as managing partner since 2009. Prior to starting his own firm, he worked for Fulton Paper Company for 27 years, serving most recently as executive vice president. Previously, Rhodes was CIO/vice president of information technology, focusing on IT infrastructure development, application development and change management.
Brian Digman
CIO & Director of the Office of Information Technology Services, New York Office of Information Technology Services
Brian Digman was named New York state chief information officer and head of the Office of Information Technology Services in January 2013. ITS was created as part of the 2011-12 budget to make government more effective by streamlining IT services in a single agency. Recently, approximately 3,500 professionals from more than 37 agencies were consolidated into the new ITS, which provides innovative ideas to help agencies solve problems and improve service delivery to their customers.
State Leadership Award
For the public sector principal helping government implement new technologies, strategies and IT programs.
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David Fletcher
CTO, State of Utah -
Bill Schrier
Senior Policy Advisor in the Office of the CIO, State of Washington -
Adel Ebeid
Chief Innovation Officer, City of Philadelphia -
Rachel Haot
Chief Digital Officer, State of New York -
David Behen
CIO and Deputy Director Dept. of Technology, Management and Budget, State of Michigan -
Col. Joseph Fuentes
Superintendent, New Jersey State Police -
Tim Garza
AIO of Resources Agency and CIO of California Dept. of Water -
Vennard Wright
CIO, Prince George's County, Md. -
Jonathan Trull
CISO, Colorado Governor's Office of Information Technology -
Hershel Becker
Deputy Director, Contracts, Texas Office of the Attorney General (OAG) -
Alisha Griffin
Director, New Jersey Dept. of Human Services, Office of Child Support Services -
John D. Conley
Executive Director, Colorado Statewide Internet Portal Authority -
Dan Lohrmann
Chief Security Officer, State of Michigan -
Cliff Hayes
Information Systems Manager, City of Chesapeake (Va.) Sheriff's Office -
Paul Baltzell
CIO, State of Indiana -
Chris Estes
CIO, State of North Carolina -
Tony Parham
Chief Innovation Officer, State of Massachusetts -
Mike Cardwell
CIO, Texas Dept. of Health Services -
Peter Miller
Chief Security Officer, Orange County (Fla.) Information Systems & Services -
Cliff DuPuy
Technical Services Director, Mecklenburg County, N.C. -
Michael Bimonte
Government Innovation Officer, New York City Dept. of Information Technology and Communications
Michael Bimonte
Government Innovation Officer, New York City Dept. of Information Technology and Communications
The New York City Department of Information Technology and Communications is committed to effectively and efficiently providing IT services, infrastructure and telecommunications to New York City's residents, businesses and visitors. DoITT serves a network of 120 agencies, boards and offices, more than 8 million residents, 300,000 employees and 230,000 businesses every day, as well as approximately 50 million visitors each year.
David Fletcher
CTO, State of Utah
David Fletcher is currently chief technology officer with the Utah Department of Technology Services, where he has served for the past seven years, overseeing broad technology initiatives including digital government, innovation and technical architecture. He has a long-running passion for e-government, having created his first e-government website in 1993 while serving as director of general services for the state. He is excited to see the progress over the past 20 years as Utah has added hundreds of new online services to the Utah.gov domain, which has repeatedly been named as the best of the Web and a top digital state. He enjoys working with digital government professionals around the world, including partners in other U.S. states while working to provide better government service.
Bill Schrier
Senior Policy Adviser in the Office of the CIO, State of Washington
Bill Schrier is senior policy adviser in the Office of the Chief Information Officer for the state of Washington. In this capacity, he chairs the State Interoperability Executive Committee, serves as the primary point of contact for the FirstNet effort in the state and advises the CIO on additional matters.
Adel Ebeid
Chief Innovation Officer, City of Philadelphia
As Philadelphia’s first chief innovation officer, Adel Ebeid is responsible for leading the city’s information technology innovation strategy to advance the city’s digital quality of life. With a passion for using technology to bring people closer to their government, Ebeid continues to be a strong advocate for open data and government transparency. In addition to overseeing the city’s IT innovation agenda, Ebeid is responsible for the traditional IT portfolio that includes infrastructure services, application development and maintenance, geographic information systems, public safety communications and the city’s Web presence. Prior to his appointment with Philadelphia, Ebeid was chief information and technology officer for the state of New Jersey until 2011.
Rachel Haot
Chief Digital Officer, State of New York
Rachel Haot currently serves as chief digital officer and deputy secretary of technology for New York State under Gov. Cuomo's administration. Prior to this role, Haot served as chief digital officer for the City of New York for three years under Mayor Michael Bloomberg from January 2011 to December 2013, leading NYC Digital. From 2006 to 2010, Haot founded and served as chief executive officer of GroundReport, a global crowdsourced news startup that was one of the earliest examples of citizen journalism. In 2008, Haot founded digital strategy consulting firm Upward, and later served as an adjunct professor of social media and entrepreneurship at Columbia Business School. In 2012, she was named a Young Global Leader by the World Economic Forum, and serves on the digital advisory board of Women@NBCU. She has been recognized as a "30 Under 30" leader by Fortune and Forbes.
David Behen
CIO & Deputy Director Dept. of Technology, Management and Budget, State of Michigan
David Behen brings a distinctive mix of public service and entrepreneurial spirit to his role as Michigan’s chief information officer. As CIO, Behen is an executive-level leader of the Department of Technology, Management & Budget, which provides the full range of information, technology, business and administrative services to Michigan’s citizens and businesses as well as 16 state agencies with 50,000 state employees. He is responsible for setting the strategic direction for state government technology and ensuring the timely delivery of IT services. As former CIO and deputy administrator of Washtenaw County, he directed the operations of 14 departments with 1,300 employees. He championed an e-government initiative to provide citizens with around-the-clock access to government services, including Web-based services, e-commerce and e-democracy. Under Behen’s leadership, the county twice received CIO Magazine’s CIO 100 Award as one of the top 100 public/private IT programs and was named six times among the nation’s top 10 digital counties.
Mike Cardwell
CIO, Texas Dept. of Health Services
Mike Cardwell is a visionary who has deployed cloud services to dramatically improve the technology infrastructure for his department. He is now implementing IBIS: The Integrated Business Information System, a new automated system developed to streamline processes for the Children with Special Health Care Needs Services Program, Kidney Health Care Program, Hemophilia Assistance Program and Title V Maternal and Child Health Fee-for-Service programs. This new system is built with Open Text running on Amazon Web Services. The reseller partner is SHI. Testing is almost complete and production is expected to begin in April.
Col. Joseph Fuentes
Superintendent, New Jersey State Police
Col. Joseph Fuentes authorized the use of Haystax Public Safety Cloud at the 2014 Super Bowl at MetLife Stadium. It was the first time public safety efforts for a Level 1 national security event were run and managed entirely in the cloud - with no on-premises backup. Fuentes has become an active advocate of ensuring all public safety operations throughout the state of New Jersey and the entire New York metro area move to the cloud, to prevent the serious disruptions and technology failures faced during events such as Hurricane Sandy. That use of Haystax and Amazon Web Services has been covered widely in the media.
Tim Garza
AIO of Resources Agency & CIO of California Dept. of Water
With declining budgets and a need to better manage massive data growth in the resources departments, Tim Garza addressed a way to reduce the redundant data pervasive throughout those departments. The state leverages a reliable technology infrastructure and shared services that are secure and economically and environmentally sustainable. This requires a strategic consolidation of information technology infrastructure, the development of computing-as-a-service offerings, leveraging the advantages of cloud computing, creating robust shared services and establishing repeatable processes. Garza is careful about the technology he and his team procure and implement. With limited resources and tight budgets, the technology purchased has to do what it is supposed to and it needs to be able to be implemented quickly so it can have an immediate positive impact, responsive and proactive.
Vennard Wright
CIO, Prince George’s County, Maryland
As chief information officer for Prince George’s County, Md., Vennard Wright created Consulting and Technical Services, a new contracting vehicle for the county. CATS helps Prince George’s County government rapidly procure information technology services by issuing requirements directly to a prequalified set of vendor partners that have been awarded the master contract. The vehicle offers new and creative ways to partner with business to encourage local economic development. Previously, the amount of time the procurement process took when creating a new solicitation was unacceptable. Because of this, the county had to either issue a high number of sole source awards or tag on additional scope for existing contracts in other jurisdictions. That often resulted in inferior contract delivery and higher costs for services. Wright patterned his approach after the federal government’s indefinite delivery, indefinite quantity contract type, which prequalifies a number of vendors for service contracts, usually for base years and option years.
Peter Miller
Chief Security Officer, Orange County (Fla.) Information Systems & Services
During the course of the last year, Peter Miller and his team’s focus at the Orange County (Fla.) Information Systems and Services group settled on one challenge: to make the most of big data for the benefit of the citizens of Orange County. For Miller and his team, it wasn’t enough to acquire data generated by the thousands of safety cameras located throughout the county or the county’s information networks, nor was it enough to be able to monitor crowd traffic or enable the county’s officials with the means to communicate information. No matter what the scenario was, the bigger issue was how could data be used for means besides security to best serve the citizens of Orange County? Many of the county’s programs have set the standard in terms of innovative best practices for the benefit of other public organizations at the state, county and local level.
Jonathan Trull
CISO, Colorado Governor's Office of Information Technology
Jonathan Trull, Colorado’s chief information security officer, joined the Governor’s Office of Information Technology in September 2012, bringing a wealth of experience to this critical role. Trull’s colleagues and state agency customers describe him as passionate about protecting the state’s assets while finding a balance between comprehensive security and state workforce productivity. The threat to Colorado systems and data has been growing at a staggering pace with 600,000 malicious events each day, some highly targeted and persistent. Under Trull’s leadership, the state implemented an affordable strategy for achieving quick and sustainable risk reduction. “Secure Colorado” has taken data security to a new level by reducing critical and high vulnerabilities in state systems and reducing the number of monthly malware infections.
Hershel Becker
Deputy Director, Contracts, Texas Office of the Attorney General
The cliché is true: Everything’s bigger in Texas. Annually, Texas tackles a larger child support caseload and more child support dollars than any other state but California. Texas is the top state nationwide in collections, with a cost-effectiveness rate of $11.11 return in collections for every dollar of program administrative costs. Nationwide, the average increase in collections over the past five years was about 10 percent. Texas’ increase in the same time period was a whopping 61 percent. And all this was accomplished without an increase in staff. What made the difference? Methodical, comprehensive modernization of the child support program. The Office of the Attorney General has strategically adopted and integrated new technology in key functions throughout the child support program, leading to better service delivery and the standout results listed above. Hershel Becker has played a critical role in executing this vision for the child support program.
Alisha Griffin
Director, New Jersey Dept. of Human Services, Office of Child Support Services
What makes Alisha Griffin a particularly well-suited nominee for this award is her ongoing work to incorporate technology that dramatically modernizes New Jersey’s child support program both behind the scenes and in customer-facing services. While New Jersey’s child support program has historically strong performance—in the top 10 percent on all five federal performance criteria—it’s not resting on its laurels. Instead, the program took on a major systems improvement project that serves as the linchpin of ongoing continuous program improvement and modernization efforts. The first of the new generation of child support systems, the NJKiDS system was successfully implemented on time and under budget.
John Conley
Executive Director, Colorado Statewide Internet Portal Authority
As executive director, John Conley works diligently with Colorado governments to use technology to cut costs, increase efficiencies and develop new business opportunities. Conley is constantly striving for cost-savings solutions for all governments in Colorado while accelerating the adoption of electronic government services by placing more of their services, products and information online. As the oversight body of the Colorado.gov Web portal, the organization currently oversees more than 190 websites in production today. This is an increase of 691 percent since Conley became executive director at SIPA.
Dan Lohrmann
Chief Security Officer, State of Michigan
Dan Lohrmann is leading Michigan's development and implementation of a comprehensive security strategy for all of the state’s resources and infrastructure. His organization is providing Michigan with a single entity charged with the oversight of risk management and security issues associated with Michigan assets, property, systems and networks.
Cliff DuPuy
Technical Services Director, Mecklenburg County, N.C.
Over the course of two years, Cliff DuPuy has revolutionized how Mecklenburg County delivers information technology and supports the business of Mecklenburg County. As the largest county in the state of North Carolina, DuPuy has embraced cloud services for storage and productivity, tablet form factors for mobile workers in addition to a one person, one device initiative. This winning combination of modern technologies and innovative leadership has saved the county $3.2 million and the savings continue to grow. Mecklenburg County is leading the way in harnessing the power of the cloud and new mobile device form factors to deliver better government services to citizens, while at the same time lowering costs.
Cliff Hayes
Information Systems Manager, City of Chesapeake (Va.) Sheriff's Office
The information technology division of the Chesapeake, Va., Sheriff’s Office continuously strives to be an enabler of efficiency and productivity. Like many correctional facilities, the Chesapeake Correctional Center is overcrowded by more than 100 percent. To relieve some of the overcrowding, three temporary housing units have been constructed behind the main facility. The information technology division of the Chesapeake Sheriff’s Office has implemented and provides support for video visitation for these three additional housing units. While this solution seems rather cool for some, it merely serves as a practical way to address visitation, budgetary constraints on manpower, and the safety/security of inmates and staff throughout the facility.
Paul Baltzell
CIO, State of Indiana
Paul Baltzell has more 18 years’ experience working in various areas of information technology consulting and management. After serving in the U.S. Navy, Baltzell began his career with EDS as a systems engineer later moving on to work with various consulting firms. In 2005, Baltzell led the Indiana’s IT consolidation efforts. This effort achieved a $14 million yearly savings for the state through shared systems. For his cost-savings efforts, Baltzell was awarded a Governor’s Meritorious Service Award. In 2013, Baltzell was appointed chief information officer for the state of Indiana by Gov. Mike Pence.
Chris Estes
CIO, State of North Carolina
Gov. Pat McCrory appointed Chris Estes as North Carolina’s state chief information officer in January 2013. By statute, the state CIO has statewide responsibilities for information technology strategy, standards, security, procurement, project oversight and enterprise-shared service to state agencies and others. Estes has 20 years of experience across the manufacturing, hi-tech, and financial services industries for leading brands PwC, IBM, BearingPoint, EMC and most recently, Booz Allen Hamilton, where he was a principal in the strategy, technology and innovation practice.
Tony Parham
Government Innovation Officer, Commonwealth of Massachusetts
As Government Innovation Officer (GIO) for the Commonwealth of Massachusetts, Tony Parham advises executive branch leaders on identifying and executing high impact business change projects. As the first chief innovation officer for the Commonwealth, the GIO is accountable for improving internal government efficiencies and for the improved experience of outside stakeholders such as residents, businesses and local governments. Key GIO accomplishments are described at http://bit.ly/GIOreport2013
Industry Leadership Award
For the private sector pioneer driving change in government IT with unique solutions.
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Mark Weber
President, NetApp U.S. Public Sector -
Sue Arthur
VP and GM, US Health & Life Sciences Industry at HP -
Alec Chalmers
VP of National Government Solutions, Adobe -
Mike Donlan
VP, US State and Local Government at Microsoft -
Rick Webb
Managing Director, State, Provincial & Local Government Accenture -
Steven Halliwell
Senior Global Director of State and Local Government & Education, Amazon Web Services -
John Stuhrenberg
VP, Government/Education, AT&T -
Josh Nisbet
VP, CGI U.S. Enterprise Markets -
Jeffrey Ait
Director, Public Sector – North America, Good Technology -
Randy Anderson
VP of SLED Sales, HP -
Greg Descheemaeker
Enterprise Account Manager for the State of California at Intel -
Doug Bourgeois
VP, Chief Cloud Executive, Public Sector, VMware -
Tim Merrigan
Sr. Director for SLED, VMware -
Dave Gibson
State & Local Government, NA Public Sector Hardware, Oracle
Mark Weber
President, NetApp U.S. Public Sector
Mark Weber is responsible for managing and developing three vertical markets including government business at the federal, state and local levels in addition to higher education and teaching hospitals. In his role, Weber oversees all aspects of the public sector subsidiary, including sales, engineering, business development, finance, operations and marketing. Tasked with delivering new information technology solutions and learning opportunities on tight budgets, U.S. public institutions are put in a difficult position. Since 2009, Weber has been managing the success of NetApp’s state and local government and higher education vertical, which has grown year after year under his leadership.
Sue Arthur
VP & GM, U.S. Health & Life Sciences Industry, HP
Susan Arthur is vice president and general manager of the HP Enterprise Services U.S. health & life sciences industry, which includes organizations in the health plan, life sciences, provider and state and local health and human services segments. In this role, she is responsible for client commitments, business leadership and overall performance of all health and life sciences business in the United States.
Alec Chalmers
VP of National Government Solutions, Adobe
Alec Chalmers leads Adobe’s national government solutions business within the U.S. public sector organization. His team is made up of both state and local government operations as well as select federal civilian agencies. Enterprise revenue for his organization has grown at a compounded annual growth rate of 43.2 percent with the focus on providing solutions that allow these customers to more effectively engage with their citizens, employees and business partners in key government processes.
Mike Donlan
VP, U.S. State & Local Government, Microsoft
Michael Donlan is vice president of Microsoft’s state and local government business in the United States. In this role, he is responsible for working with customers and partners to deliver relevant technology solutions that enable impactful results, cost savings and services for citizens and constituents. Prior to his promotion to vice president and increased U.S. responsibilities, Donlan served as general manager of government, public safety/defense & technology for Microsoft’s worldwide public sector organization. In this role, he was responsible for Microsoft’s global strategies to help governments harness the power of innovation to address societal challenges and enhance economic competitiveness.
Rick Webb
Managing Director, State, Provincial & Local Government,
Accenture
Rick Webb is a managing director with Accenture’s State, Provincial and Local (SPL) Government Practice. Rick serves as a member of the SPL leadership team where he manages the Emerging Geographies program. Rick brings a wealth of experience from both the public and private sectors and works with state officials throughout the United States to help them transform government by implementing better IT management and operations. He served as the Chief Information Officer (CIO) of the State of North Carolina for three years and also served in the past as the Chairman of the Corporate Leadership Council for the National Association of State Chief Information Officers (NASCIO).
Steven Halliwell
Sr. Global Director of State & Local Government and Education, Amazon Web Services
Steven Halliwell is general manager and public sector strategic global business leader responsible for designing and managing the development of state and local government verticals for Amazon Web Services dynamic cloud computing solutions. He’s focused on sales, partner integration, channels, solutions, organizational design and global education.
John Stuhrenberg
VP, Government/Education, AT&T
In his current assignment as vice president, John Stuhrenberg is responsible for account management of all AT&T government and education clients in the eastern half of the United States. After working for two small consulting firms, Stuhrenberg began his telecommunications career with Southern Bell in 1982 and held a variety of positions of increasing responsibility within Southern Bell/BellSouth. Following the merger with AT&T in 2007, Stuhrenberg was named to the position of vice president – government, education and medical, which was responsible for sales to all AT&T government, education and healthcare accounts in the Southeast. Stuhrenberg’s 1977 undergraduate degree is from Valparaiso University, Valparaiso, Ind., and his 1980 graduate degree is from the University of Georgia.
Josh Nisbet
VP, CGI U.S. Enterprise Markets, CGI
Josh Nisbet is vice president representing CGI in state and local government. He has spent his career working with departments and agencies within the state of California. He currently leads a highly experienced team of sales and business development professionals who understand the value propositions and services solutions needed to meet the transformational needs of state agencies. Prior to his role at CGI, Nisbet spent 13 years at IBM in various services solution sales leadership capacities. He has a passion for linking teams, building relationships and matching the challenges of government service delivery with successful business solutions.
Jeffrey Ait
Director, Public Sector – North America, Good Technology
Jeffrey Ait is responsible for the sales strategy and execution for both federal and state and local government business. Prior to Good Technology, Ait was senior business development manager, federal systems integrators at Symantec. Ait led a team responsible for managing both the Sell To and Sell Through business for multiple FSIs including Northrop Grumman, Unisys, TASC, BAE and others.
Randy Anderson
VP of SLED Sales, HP
Randy Anderson is vice president of state, local and education sales at HP. HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems.
Gregg Descheemaeker
Enterprise Account Manager for the State of California at Intel
In addition to his roles and responsibilities for market creation in education and health care, a primary responsibility for Descheemaeker is to accelerate the adoption of Intel’s next-generation technology in the state’s core IT infrastructure. A 10-year veteran of Intel, Descheemaeker previously was director of client management for the Americas for Intel solution services’ consulting business, a corporate account executive for Intel Online Services’ data center hosting business, the West Coast sales manager for Intel’s Ketris blade server reference platform, and the Northern California territory manager for Intel’s NetStructure data communication products.
Dave Gibson
State & Local Government, NA Public Sector Hardware, Oracle
David Gibson is group vice president for state and local government at Oracle where he has become an industry thought leader on how technology can better help government serve its citizens. Gibson is a recognized leader in helping governments find solutions in tough economic times that can help them run faster and more efficient. In addition, Gibson is an expert on the hardware needed to run modern database and computing platforms that today’s public sector organizations need to be on the cutting edge.
Doug Bourgeois
VP, Chief Cloud Executive, Public Sector, VMware
After more than nine years in executive leadership roles in federal government, Doug Bourgeois became VMware’s federal chief cloud executive, and leads the development and execution of its cloud computing strategy. He hailed from the Interior Department, where he was director of the National Business Center for six years. There, he led more than 1,800 employees and contractors in 24 states to provide business management services governmentwide, including IT, payroll, HR, financial management, contract management and management consulting. Under his leadership, NBC was competitively selected to provide these services to the federal government. He also led NBC to develop and implement cloud computing services, leveraging their shared services infrastructure, defense-in-depth security model, and virtualization capabilities. His commitment to excellence helped NBC earn an ISO 9001 certification and service-level achievement rates of 97 percent across major service lines. Before Interior, Bourgeois was chief information officer of the U.S. Patent and Trademark Office, leading the agency’s successful migration to e-government.
Tim Merrigan
Sr. Director for SLED, VMware
Tim Merrigan is senior director for VMware's state, local and education vertical and is responsible for developing the strategy, messaging, coverage models, and partnerships in addition to working with customers to develop solutions based on the specific needs of the SLED market. Prior to VMware, Merrigan held various positions within EMC including building out the public sector practice in the Northeast region.
The State Innovation of the Year Award
Technologies implemented this year that may have been unfathomable until recently.
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State Of Maine Transformation
State of Maine Office of Information Technology -
iDrive Arkansas
Arkansas Highway Transportation Dept. -
Data Insights Program
Colorado Governors’ Office of Information Technology -
Maryland Vision Certification Service
Maryland Motor Vehicle Administration (MVA) -
Academy of Municipal Innovation
City of Philadelphia Office of Innovation & Technology -
OnTime App for Google Glass
Utah Dept. of Technology Services -
GoCode Colorado
Colorado Secretary of State -
mTicket
Massachusetts Bay Transit Authority -
NYC Votes
The New York City Campaign Finance Board -
MI-TIME
Michigan Secretary of State
State Of Maine Transformation
State of Maine Office of Information Technology
Under the directive of its chief information officer, Jim Smith, the state of Maine launched a transformational program to become a digital enterprise. Smith’s goal was to create an organization with the agility to adapt to market changes and provide superior customer services that replicate and exceed the operations of market-leading commercial organizations. This philosophy is unique to state government. Working to avoid the horrors experienced by many Fortune 2000 companies in trying to replace enterprisewide systems all at once, Smith launched a pilot program for one department with broader rollout plans pending the outcome. Critical for this program, Smith knew he wanted to launch the program employing Business Process Management software as the platform. The value of using a flexible BPM platform is it automates operations, reduces costs and improves business agility. This included the establishment of an Enterprise BPM Center of Excellence, to ensure the state continually evolves and expands its operations through the use of BPM.
iDrive Arkansas
Arkansas Highway Transportation Dept.
In October 2013, before the winter weather season arrived, the Arkansas Highway and Transportation Department developed and launched iDriveArkansas.com—a responsive, interactive map that presents real-time highway travel and weather conditions, and helps drivers make informed decisions about navigating the roads. Anyone with a mobile device, laptop or desktop computer can use iDrive Arkansas to get an overall understanding of what is happening on the state highway system. At a glance, iDrive Arkansas shows a map with highway construction work zones along with detailed explanations of voter-approved sales tax increases that fund the improvements and timelines for project completion. Highways are color-coded in real-time to indicate that traffic flow is normal, slow or at a standstill. A weather radar overlay helps drivers determine the impact storms are having on traffic. Additional layers of map data include alternate routes, current road conditions, welcome center and rest areas, weight-restricted bridges and commuter park-and-ride lots. The map is a unique combination of data pulled from the Web—such as weather radars and traffic conditions—and custom data provided by the AHTD.
Data Insights Program
Colorado Governors’ Office of Information Technology
The iData Platform uses big data technologies and is designed for state data analytics and support for operations. It encompasses data and information governance, data integration from disparate systems and identity resolution of the information across all contributing organizations through big data analytics. The iData Platform allows for the storage, integration and processing of data from a variety of different source systems in a multitude of formats using an agile approach that delivers results more quickly and is much more responsive to changing analytics and operational needs of the state.
Maryland Vision Certification Service
Maryland Motor Vehicle Administration (MVA)
In March 2013, the Maryland Motor Vehicle Administration launched the Online Vision Certification Service as a proactive effort to reduce branch office walk in traffic and customer wait times. Thanks to a public-private partnership between MVA, the Maryland Optometric Association and NIC, a government e-services provider, an online service was created so that vision providers could submit vision certifications directly to MVA. Due to a statutory requirement, drivers over age 40 must pass a vision-screening test in Maryland and MVA received a large amount of walk-in traffic for age 40 and older license renewals that could otherwise be completed online or through a MVA kiosk if another method was in place.
Academy of Municipal Innovation
City of Philadelphia Office of Innovation & Technology
We believe the Academy of Municipal Innovation is a first for city government, a vision for creating a network of innovators inside city government and building an infrastructure of innovation has great potential to redefine municipal government. The Innovation Academy also demonstrates a successful collaboration between government and academia and illustrates the importance of linking both sectors.
OnTime App for Google Glass
Utah Dept. of Technology Services
Utah made history when it announced the release of an app for Google Glass, becoming the first state in the United States to create such an application. Called OnTime, the app is a first-of-its-kind transit-tracking app for Google Glass, which can be downloaded for free immediately from the Utah government’s website. Utah, along with its Web services partner Utah Interactive, a division of NIC Inc., created the app using the Google Glass Explorer program, which is designed for developers and consumers who want to get involved early and help shape the future of Google Glass.
GoCode Colorado
Colorado Secretary of State
Colorado offered developers a $100,000 award? in a challenge to create applications using the state’s trove of business data. Called Go Code Colorado, the challenge is a bipartisan initiative of Colorado’s Secretary of State’s Business Intelligence Center, the Governor’s Office and the Statewide Internet Portal Authority. Members of Colorado’s business community recently submitted five challenges they would like to see addressed through better access to public data, including issues such as business site location and access to capital.
mTicket
Massachusetts Bay Transit Authority
Tired of losing your train ticket? The Massachusetts Bay Transit Authority created a mobile app that lets customers buy their ticket on their phone. The system is the country’s first full smartphone commuter rail ticketing system, allowing riders to use iPhone and Android mTicket apps to purchase and then display rail tickets on the phone’s screen as an encrypted barcode and as a readable ticket.
NYC Votes
The New York City Campaign Finance Board app is designed to boost political participation via smartphones. NYC Votes provides access to voting and election information via smartphones. NYC Votes features a countdown to registration deadlines, a location-based look-up for candidates and the ability to check voter registration status. Future features will include the NYC Votes Candidate Contribution Tool, which aims to simplify the process of candidates accepting contributions via credit card.
MI-TIME
Michigan Secretary of State
The program allows customers to schedule appointments and get in line from their home computer or mobile device. The system will call or send a text message when the customer is about to be called. Ten offices piloting the system handle more than 2 million transactions every year. To offer this service technology, the Secretary of State’s Office partnered with Pasadena, Calif.-based QLess.
State IT Program of the Year
The best examples of influential IT programs that have led to cost savings, efficiencies and partnerships between agencies.
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State of Hawaii Transformation Internship Program
Office of Information Management & Technology and Dept. of Human Resources and Development -
New Jersey e-Temp Tags Program
New Jersey Motor Vehicle Commissions -
Arkansas Auditor of State Unclaimed Property Program
Arkansas Auditor of State -
New Jersey Taxation Data Warehouse
State of New Jersey Division of Taxation -
Maine Business Answers
Maine Dept. of Economic & Community Development -
Maine Corporate Fraud Monitoring Service
Maine Bureau of Corporations, Elections, & Commission -
Indiana Bus Inspection Application & Public Portal
Indiana State Police -
Palmetto State Providers Network
Medical University of South Carolina -
Delaware eGovernment Program
Government Information Center, Delaware Dept. of State
State of Hawaii Transformation Internship Program
Office of Information Management & Technology and Dept. of Human Resources and Development
Office of Information Management & Technology and Dept. of Human Resources and Development
The state of Hawaii’s Transformation Internship Program is a statewide partnership across 18 agencies led by the Department of Human Resources Development, the Office of Information Management and Technology, and the Office of the Governor. TIP is a tremendous opportunity for undergraduate and graduate students to gain valuable information technology and government experience before entering the workforce.
New Jersey e-Temp Tags Program
New Jersey Motor Vehicle Commission
The e-Temp Tag service is a collaborative effort between the Motor Vehicle Commission, Office of Information Technology, dealer management service providers, law enforcement and toll authorities in New Jersey. It provides a solution that streamlines the temporary vehicle tag process, provides accountability and is easily accessible. The service provides user-friendly screens to issue, reprint and void a temporary vehicle tag.
Arkansas Auditor of State Unclaimed Property Program
Arkansas Auditor of State
In March 2013, when the Arkansas State Auditor’s Office became the first in the nation to fully automate its unclaimed property filing process and make mobile claims filing available to citizens. Now, a claim can be submitted online in minutes using a mobile-friendly interface. The process for a claimant is simple, but behind the scenes a sophisticated business process backed by a unique identity verification system allows most claims to be filed, processed and paid without the need for human intervention. Automation has dramatically streamlined operations and more than doubled the number of claims filed.
New Jersey Taxation Data Warehouse
State of New Jersey Division of Taxation
The Taxation Data Warehouse uses data from various federal and state agencies to develop Defined Business Intelligence Applications, which identify non-filing and underreporting taxpayers. TDW works with staff from audit, compliance and technical services to ensure efficiencies are implemented to increase collections at reduced cost. This includes mailing taxpayer notices, monitoring responses, automating case flow and process payments.
Maine Business Answers
Maine Dept. of Economic & Community Development
Maine Business Answers is an online service offered by the Maine Department of Economic and Community Development. The service was designed to make it easier to conduct business in the State of Maine. Business Answers helps individuals determine the business licenses and permits they need to start a business by walking them through a series of questions. Once all questions are answered, a list of licenses and permits is provided with additional contact information for each document.
Maine Corporate Fraud Monitoring Service
Maine Bureau of Corporations, Elections, & Commissions
The Maine Bureau of Corporations, Elections and Commissions, a division of the Department of the Secretary of State, recently became the second state agency in the nation to introduce an Online Corporate Fraud Monitoring service. Users who sign up for the service will create an online profile that will keep track of the business entities they want to monitor. This profile will allow users to review, add or delete entities from their monitoring account; to review, add, delete or edit email addresses on file for notifications; and to view a list of filings or changes completed against the entity/entities over the past year.
Indiana Bus Inspection Application & Public Portal
Indiana State Police
The Indiana State Police inspects all school buses to ensure the safety of school children in the state. The Indiana Office of Technology, with Indiana Interactive, worked to create a mobile application police officers could use in the field. The application was created in conjunction with ISP to create a standardized and logically segmented inspection process that is not only very user-friendly, but also preloaded with bus related data for quick data retrieval. All data was stored on the tablets and when it next connects to a network, the results are automatically updated to the central repository.
Palmetto State Providers Network
Medical University of South Carolina
The Palmetto State Providers Network was created in 2008 through the FCC Rural Health Care Pilot Program to provide high-quality, secure and reliable private broadband and Internet to the health care providers of the state of South Carolina. The PSPN was among the first large health care networks to begin operations under the FCC pilot program. Currently, PSPN provides over 120 hospitals, federally qualified health centers, rural health centers, and private health care providers across all 46 counties of the state.
Delaware eGovernment Program
Government Information Center, Delaware Dept. of State
In 2013, the Delaware Interactive Team implemented 25 new services, mobile apps, and enhancements for Delaware, working with 14 different government agencies and commissions, and over 400 businesses and organizations. Adoption of the Temporary Tag system was growing each month with the majority of new car and truck dealers choosing to sign up for the system. In 2013, the system generated more than 30,000 temporary tags. With nearly 70 dealers daily using this system, it easily makes it the most-used service to date.
State Up and Comer/Most Inspiring NewComer to Watch
State government employees who made you think, “They’ll be running the show some day” and Young leaders who did exceptional IT work this year.
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Amy Baillargeon
Government Relations, Texas Dept. of Information Resources -
Jennifer Buaas
Texas.gov Communications & Customer Outreach Coordinator, Texas Dept. of Information Resources -
Ashley Del Bianco
Program Manager for Innovation Management, City of Philadelphia Office of Innovation & Technology -
Rajiv Rao
Enterprise Architect, New York State Chief Technology Office -
Bryan Dreiling
Chief Information Technology Architect, State of Kansas OITS
Amy Baillargeon
Government Relations, Texas Dept. of Information Resources
Amy Baillargeon is well known and very respected in Austin. Using her many contacts, she set up meetings with legislative leadership, which allowed Karen Robinson and DIR’s executive team to interact favorably with decision makers. She also began a regular series of agency updates to send to legislative staff to outline all the improvements DIR had made since the initial sunset report. Additionally, she created a document that outlined all the progress DIR had made in implementing sunset staff recommendations for the executive team to leave behind for legislators and their staff. During the session, Baillargeon spent a great deal of time outside the office, using personal time with her contemporaries employed in the legislature to advocate for all the improvements made at DIR. She also created space on the DIR website where other state agencies could monitor technology bills and request updates on other bills of interest.
Jennifer Buaas
Texas.gov Communications & Customer Outreach Coordinator, Texas Dept. of Information Resources
Jennifer Buaas served as project manager for the DIR cloud pilot known as Pilot for Texas Cloud Offering from 2011 through 2013. This pilot was a pioneering and innovative initiative offering cloud Infrastructure-as-a-Service to Texas government. It was a highly successful, high-value, cross-agency effort that included four agencies and five cloud service providers with services provisioned through a cloud broker model. Through Bauss’ leadership, this project provided immediate benefit to agencies and provided lessons learned to position Texas to be an early government adopter of cloud services.
Ashley Del Bianco
Program Manager for Innovation Management, City of Philadelphia Office of Innovation & Technology
Ashley Del Bianco used her background in digital literacy to begin working for Philadelphia on the highly successful Keyspot program, a citywide network of technology-enabled community centers. She has now moved on to innovation management and is responsible for developing an innovation lab, refining the innovation academy and managing an innovation fund.
Rajiv Rao
Enterprise Architect, New York State Chief Technology Office
Rajiv Rao is consolidating 52 state agencies into two data centers. He is aligning various technologies to provide cloud storage, virtual desktops and SIEM as a service. Rao’s office provides statewide IT strategic direction, IT policy and centralized IT services to the state and its governmental entities. ITS provides IT enterprise services to support the missions of state agencies by operating four mainframe data centers 24 hours a day, 365 days a year, including more than 90,000 telecom users, 50 statewide mission-critical applications, a secure network of more than 1,600 miles of fiber, including IT operations, telecommunications, Internet and Intranet services, enterprise email systems and support, IT training, networking, data storage and processing.
Bryan Dreiling
Chief Information Technology Architect, State of Kansas OITS
As more businesses begin to recognize the integral role IT plays in their organization’s overall success, state agency leaders’ general expectations continue to evolve. As a result of this evolution, both agency leaders and IT leaders are increasingly focusing on the vital availability of key financial and operational metrics for their organizations. Brian Dreiling, chief information technology architect for Kansas, is doing this and is doing it well. Dreiling is evolving the role of the chief architect at the state of Kansas to run IT like a business. Through innovative approaches, Dreiling is combining the elements of IT operations, IT delivery and IT costing to from inside the office of IT. Recognizing the complexity in his IT shop will only continue to escalate; he has implemented a new IT cost solution leveraging VMware’s ITBM software. Dreiling can now leverage new transparency IT value capabilities to negotiate any increased resistance from agencies to continue spending on IT investments.