Lessons learned in Illinois: Setting the standard for paperless government agencies
Commentary: Illinois CIO Hardik Bhatt outlines how one department innovated the way it handled documents, and how he aims to scale that practice enterprisewide.
12 actions Illinois' CIO Hardik Bhatt took to try to transform tech in government
Commentary: Illinois CIO Hardik Bhatt outlines how he went beyond just hardware and software to transform the way his state handles technology.
How Illinois' CIO has set out to change the state's IT culture
Commentary: Illinois CIO Hardik Bhatt outlines steps he's taken to change the state’s technology culture as his team morphs into a new department.