FedScoop Staff

FedScoop Staff

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Agency IT chiefs see ways to improve mission services in pandemic

by FedScoop Staff • 1 week ago

The pandemic is pushing government agencies to bring agility to the mission and improve digital services for citizens, according to federal and industry IT leaders.

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Agencies rethinking cloud security amid COVID-19

by FedScoop Staff • 3 weeks ago

During the COVID-19 pandemic, and the shift to cloud-based remote telework, agencies are having to rethink the way they secure their networks and sensitive information.

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Agencies push to a new normal with the power of artificial intelligence

by FedScoop Staff • 4 weeks ago

The pandemic could have brought agencies to their knees with citizen requests, but IT leaders are leaning into AI and ML tools to support the mission.

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AI and ML help government safety nets scale during pandemic

by FedScoop Staff • 2 months ago

How the Illinois Department of Unemployment overcame overwhelming information requests quickly with intelligent agents.

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From AI to chatbots, tech shines in agencies’ COVID-19 response

by FedScoop Staff • 2 months ago

Scalable AI and chatbot technologies become essential to meeting unprecedented surge in demand for government services.

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How developing a strong identity strategy can better serve citizens

by FedScoop Staff • 2 months ago

By establishing an identity proofing and verification strategy, public sector agencies can more proactively deliver services to citizens in need.

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