A survey of public-safety personnel found that 70% are comfortable with existing technologies, but also revealed a desire for more seamless communications.
After falling behind processing service requests, San Jose officials said natural language processing has simplified communicating with a diverse population.
Lawmakers voted unanimously to block state workers from using apps like Signal and WhatsApp on their government-issued devices, citing the state's open-records laws.
A StateScoop survey of 197 agency program and IT leaders shows that agencies are prioritizing cloud-enabled apps and managed services to modernize mission delivery.
Government leaders share how they are strategically moving certain applications to a hybrid cloud environment to reduce data migration costs and improve mission services.
In a local TV interview, Gov. Mike Parson defended his push to investigate the St. Louis Post-Dispatch for reporting on a website that exposed teachers' Social Security…